Last updated: 09/30/2025

We want you to be happy with your purchase at Exclusive Gardening. Please read our policy carefully.

1. Print-on-Demand (POD) Products

• Since our products are made-to-order, we do not accept returns for “change of mind” or incorrect size/color selection.

• If your item is defective, damaged, or you received the wrong item, please contact us within 14 days of delivery at info@exclusivegardening.com with your order number and photos of the issue. We will arrange a replacement or refund.

2. Refund Process

• Approved refunds will be processed back to your original payment method.

• Refunds may take up to 10 business days to appear, depending on your bank or payment provider.

3. Non-Returnable Items

• Digital downloads, gift cards, and personalized/customized products cannot be returned.

4. Order Changes & Cancellations

• Orders can only be cancelled or modified within 24 hours of purchase. After that time, production begins and changes are no longer possible.

5. Contact

For all refund or return requests, please email us at: info@exclusivegardening.com